mm123 Privacy Policy

Last updated: 1 November 2026

mm123 (referred to as "we" in this policy) is a platform that provides online casino and football betting services for users in Myanmar. We take the security and transparency of your personal data seriously.

This policy applies from the moment you access the mm123.im website and sets out our commitments regarding how your personal data is handled. By continuing to use this website, you are considered to have agreed to the terms of this policy.

If you have any questions about this policy at any time, you can contact us at [email protected].

We only collect data that is necessary to provide our services. The types of data we may collect are as follows—

2.1 Data You Provide Voluntarily

• Name, date of birth and contact details provided when opening an account
• Payment details provided when making deposits / withdrawals (we only record transaction amounts and reference numbers for KBZPay, Wave Money, AYA Pay, CB Pay and bank transfers)
• Message content sent when contacting customer support
• National ID or passport details submitted during player verification (KYC)

2.2 Automatically Recorded Data

• IP address, browser type and version, and device information
• Website access logs (log files) — which pages were viewed, how long you spent on the site, and so on
• Data collected from cookies and similar technologies (see Section 6 for details)
• Gaming records — games played, bet amounts and results

2.3 Third-Party Data

If you connect to our platform through a third-party service, we may also receive information shared by that service. You should also read the third party's own policies for those terms.

We use the data we collect only for the following purposes—

• Account Management — Opening accounts, verifying logins and maintaining player profiles
• Payment Processing — Checking deposit / withdrawal records and resolving financial discrepancies
• Customer Service — Providing support via 24/7 live chat and email
• Security Protection — Preventing account fraud, money laundering and unauthorised access
• Legal Compliance — Meeting KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements
• Service Improvement — Analysing platform usage patterns to improve the user experience
• Responsible Gaming — Monitoring a player's gaming behaviour to help prevent gambling-related problems

We do not use your data for any purposes beyond those listed above.

We may share your personal information with third parties only in the following circumstances—

4.1 Service Providers

We share only the data necessary with companies that help us deliver our services (for example, payment processors and data storage providers). Those parties are contractually required to follow our instructions and may not use the data for their own purposes.

4.2 Legal Requests

Where we are required to disclose data by court order, applicable legal demand or legal counsel's instruction, we will act in accordance with the law and will endeavour to notify you where possible.

4.3 Business Changes

In the event of a merger, sale or transfer of assets, we will provide notice regarding how your data will be handled, and the protections in this policy will continue to apply.

We do not sell your data to advertising companies or third-party marketing companies.

We retain data until its purpose has been fulfilled or the legally required retention period has expired, whichever is later.

• Account Data — Retained for as long as the account exists; after account closure, retained for a further period as required by law
• Financial Transaction Records — Retained for the period required under banking and AML regulations
• Gaming Records — Retained for the period needed for audits and dispute resolution
• Communication Records — Retained for a reasonable period to allow customer service quality review

Data that is no longer needed is securely deleted or anonymised so that it can no longer be linked to any individual.

Our website uses cookies and similar technologies (local storage, session tokens) on your computer or mobile phone.

6.1 Cookie Types

• Essential Cookies — Required for the website to function properly and cannot be turned off (login session, security tokens)
• Performance Cookies — Collect aggregate browsing data to help us understand how the website is being used
• Functional Cookies — Remember your preferred settings such as language selection and display preferences

6.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, if you disable essential cookies, some website services may no longer work properly.

mm123 has put in place technical and organisational security measures to protect your personal information—

• SSL / TLS Encryption — All data transfers between your browser and our servers are encrypted
• Access Control — Only authorised staff within our team are permitted to handle personal data
• Data Backup — Regular backups are performed to protect against data loss
• Monitoring — We continuously monitor for any unauthorised access attempts
• Staff Training — All staff are trained to understand and comply with our data protection policies

We understand that no online data transfer can ever be guaranteed 100% secure, and we continually work to reduce potential threats from cyber risks.

Any player using our platform has the following rights regarding their personal data—

8.1 Right to Access Data

You may request to see what data we hold about you. We will carry out the necessary verification and respond to your request.

8.2 Right to Request Correction

If the data we hold about you is incorrect, you may request that it be corrected. We will identify the error and correct it promptly.

8.3 Right to Request Deletion

You may request that certain data be deleted. However, immediate deletion may not always be possible due to legal requirements (KYC, AML records) — we will explain the implications where applicable.

8.4 Right to Request Data Restriction

You may request that we restrict our use of your data or provide a copy of data we no longer need to retain. For such requests, please contact [email protected].

To exercise any of your data rights, please contact [email protected]. You can also reach us via our 24/7 live chat.

mm123 services are intended for adults aged 21 and above only. We do not knowingly collect personal information from individuals under 21.

Anyone wishing to use our services must confirm that they are aged 21 or over. If not, we reserve the right to immediately close that account and terminate the relationship.

If we become aware that we hold data belonging to a person under 21, we will delete all such data immediately.

We may update this policy from time to time to keep it in line with service improvements, legal changes, and evolving regulatory requirements.

If significant changes are made to this policy, we will post a notice in a prominent place on the website and will endeavour to notify registered players through their account communications.

Continued use of the mm123 platform after any policy update will be taken as acceptance of those changes.

If you have any questions, concerns, or requests regarding this privacy policy, you can reach us through the following channels—

• Email — [email protected]
• 24/7 Live Chat — Contact us directly in Myanmar language via the Live Chat on the website

Our staff can assist you in Myanmar language and are ready to help with any questions related to data protection.